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The Anamix 6 website (the “Website”) is owned and operated by Nutricia Limited (company number 00275552) whose registered office is at White Horse Business Park, Trowbridge, Wiltshire, BA14 0XQ (referred to in these terms and conditions as "we" and "us").

The Website is intended for use only by children registered with Nutricia as  having a metabolic condition and their parents or guardians. It is designed to help children understand IMDs (Inherited Metabolic Disorders) , and as such is targeted at those under the age of 10.  However, it is important that, if you are under 18 you gain the consent of your parent or guardian to use the Website and make sure that they understand these terms and conditions and our privacy policy.  If you are a parent or guardian please ensure that you read and understand these terms and our privacy policy before allowing your child to make use of the Website.

Access to and use of the Website is subject to the following terms.  By using the Website you agree to be legally bound by these terms, which shall take effect immediately on your first use of the Website. If you do not agree to be legally bound by all the following terms please do not access and/or use the Website.

We may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by us. Your continued use of the Website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Contents of the Website
The information provided by us on the Website is not in any way an invitation or recommendation to buy any products or services.  We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to using this information in any way that it is suitable for your purposes. Before making any decisions based on any information contained on this website, you are strongly advised to refer to alternative independent sources of information to substantiate the basis for your decision.

In particular, you must always seek professional advice in relation to any area covered by the Website. The content provided by the Website is for information purposes only and is in no way intended to be a substitute for medical consultation with a qualified professional. The information, opinions, and recommendations presented on the Website are not intended to replace the care of your own physician or dietitian. Before you make any changes in the management of your diet or your child's diet you should always consult your physician or other qualified medical professionals.

Although we carefully review our content, we cannot guarantee or take responsibility for the medical accuracy of documents we publish, nor can assume any liability for the content of websites linked to the Website.

Use of the Website
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the Website content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any the Website content except for your own personal, non-commercial use. Any other use of the Website content requires the prior written permission of NUTRICIA.

You agree to use the Website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website.

Disclaimers and Limitation of Liability
We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date.

The Website content, including the information, names, images, pictures, logos and icons regarding or relating to us is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law.  Under no circumstances will we be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of the Website regardless of the form of action save where such liability cannot be excluded by law.
We do not warrant that functions contained in the Website content will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available are free of viruses or bugs (or anything else which may have a harmful effect on any technology), and access to the Website may be suspended, restricted or terminated at any time.  Thus, you are recommended to take all appropriate safeguards before downloading information from this website.

Intellectual Property
The copyright in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to us, our group companies or the providers of such information.  All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.

Anamix 6 is a trademark of Nutricia Limited.  Other product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

You shall retain ownership of all copyright in data you submit to the Website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

Username and Password
On registering with us, you are issued with a user name and password which must be used in order to access certain restricted parts of the Website.  The user name and password are personal to you and are not transferable.

Your name and password are the methods used by us to identify you and so are very important.  You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password.  Any breach of security of a user name and password should be notified to us immediately.

You may not adapt or circumvent the systems in place in connection with the Website, nor access the Website other than through normal operations.

You may cancel your registration at any time by sending an email to  indicating in the message your intent to cancel. Be sure to include your first and last name and user name. Please note that we will not accept or open e-mail communications with attachments.

Contributions to the Website
Where you are invited to submit any contribution to the Website (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant us a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in our Privacy Policy.

If you do not want to grant to us the rights set out above, please do not submit your contribution to the Website.

Further to the above, by submitting your contribution to the Website, you warrant that your contribution:

  • Is your own original work and that you have the right to make it available to us for all the purposes specified above;
  • Is not defamatory; and
  • Does not infringe any law.

If you submit data for display on the Website you are responsible for ensuring that:

  • the data is accurate, complete and up to date and for updating that data where necessary; and
  • no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.

You indemnify us against all reasonable legal fees, damages and other expenses that may be incurred by us as a result of your breach of these paragraphs under the title “Contributions to the Website”.

A cookie is a small text file written to your hard drive that contains information about you.  Cookies do not contain any personal information about users.  Once you close your browser, the cookie simply terminates.  We use cookies so that we can personalise your experience of the Website.  If you set up your browser to reject the cookie, you may still use the Website.  Please read and make sure you understand our cookie policy.

Data Protection
We are committed to protecting your privacy.  We will collect and use information supplied by you and other users of the Website in accordance with our Privacy Policy

The Website Online Community Rules
You agree to use the Website Online Community functionality (including Message Boards) in accordance with the following Online Community Rules. These apply across all the Website community services.

About your posts:

  • Contributions must be civil and tasteful
  • No disruptive, offensive or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble
  • No unlawful or objectionable content: unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is acceptable.
  • If you use multiple logins for the purpose of disrupting the community or annoying other users you may have action taken against your accounts.
  • Be patient: users of all ages and abilities may be taking part in the relevant the Website Community
  • No spamming or off-topic material: we don't allow the submission of the same or very similar contributions many times. Please don't re-submit your contribution to more than one discussion, or contribute off-topic material in subject-specific areas
  • No advertising
  • Contributions containing languages other than English may be removed
  • No impersonation
  • No inappropriate (e.g. vulgar, offensive etc) user names
  • You may not refer to specific URLs (website addresses) unless allowed under the relevant rules. If you know of a worthy web site relevant to the discussion topic, please inform the Website administrator by sending an email to
  • Deliberate misuse of the complaints facility is not permitted. If you persist in doing this action may be taken against your account.

We advise that you never reveal any personal information about yourself or anyone else (for example: telephone number, home address or email address), and please do not include postal addresses of any kind. If you have a helpful address to share, inform the host of the relevant Community area using the 'Contact Us' link, and they will promote it if they see fit.

If You're Under 18:

If you are not 18 years of age or over, you will need your parent/guardian's permission before taking part in any the Website discussion or use any of the Online Community Functionality. Never reveal any personal information about yourself or anyone else (for example, telephone number, home address or email address).

If you Breach These Terms of Use:

If you fail to abide by these Community Rules (and/or any variations in the relevant local house rules) when taking part in the Website Community service, you will be sent an e-mail, which informs you why your contribution has been failed or edited. This mail will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.

This action may include your relevant account or accounts being placed into pre-moderation or a temporary or permanent suspension of your ability to participate in any or all of the Website Community areas.

If you post or send offensive or inappropriate content anywhere on or to the Website Communities or otherwise engage in any disruptive behaviour on the Website, and we consider such behaviour to be serious and/or repeated, we may use whatever information that is available to it about you to stop any further such infringements. This may include informing relevant third parties such as your employer, school or email provider about the infringement/s.

We reserve the right to delete any contribution, or take action against any account, at any time, for any reason.

We may terminate your access to the Website and the services within it on not less than 3 days' written notice to you.

All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms and any claim related to them or the Website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

Contact us
Questions or comments regarding the Website should be directed by email to

Advertising Policy
Advertising is not a financial resource for this website. This website does not host adverts or receive funding from advertising in any form.

Privacy Policy

The Anamix 6 Website (the “Website”) is owned and operated by Nutricia Limited (company number 00275552) whose registered office is at White Horse Business Park, Trowbridge, Wiltshire, BA14 0XQ (referred to in this privacy policy as "we" and "us").

We are committed to preserving the privacy of all visitors to the Website and complying with the applicable personal data protection and privacy laws.  We will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

This Privacy Policy is designed to explain to you how we collect, store, use and protect the information that you provide to us via the Website.  It provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you. 

Please read this privacy policy carefully – by accessing or browsing this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety.  If you do not agree to this privacy policy in its entirety, you must not use this website.

This privacy policy was last updated in August 2012.  Please check back regularly to keep informed of updates to this privacy policy.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means:

  • e-mail us at
  • write to us at  Metabolic Department, Nutricia, International House, 7 High Street, Ealing, W5 5DW

Children’s Privacy
As the Website is aimed at assisting children, we recognise the need to provide further privacy protections with respect to personal information we may collect from children on the Website.  When we intend to collect personal information from children, as well as the remaining promises we make in this Privacy Policy, we take additional steps to protect children’s privacy, including:

  • In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information directly to their children
  • Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity
  • Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted

These additional safeguards apply over and above all other statements in this policy, so where there is a statement elsewhere in this policy that contradicts with anything in this section, the safeguards here will overrule the other statement.  Throughout this policy, wherever we refer to “you” or “your”, we include both a child using the Website and its parent/legal guardian.

Please note, however, that if you are under the age of 18, you should not use this Website unless you have the consent of, and are supervised by, a parent or guardian.

Information that We Collect
When you access and browse this website (including when you submit personal information to us through data entry fields on the website), we may collect the following information from you:

  • your name;
  • your date of birth;
  • your postal address;
  • your parent/guardian’s name and email address (only used to check that you have their consent to sign up); and
  • Your dietitian and hospital (only used to enable us to check that the website is right for your condition).


We may collect this personal information on the Website when you:

  • register on the Website;
  • create or update your profile on the Website;
  • use interactive communication tools (forums) on the Website;
  • subscribe to services on the Website.

We may also collect personal information about you from messages you post to the website and e-mails or letters you send to us; as well as information about your visits and use of the Website.

We will collect the above information only after obtaining your express consent.

You may choose not to give your consent. This may, however, mean that you will not be able to register on the website, subscribe to services or use the interactive communication tools on the site.  

We will also collect information on your parents’ email address and the name of your dietitian and hospital.  These details are collected solely for the purpose of ensuring that parental consent to use is obtained, and to ensure that only genuine patients with metabolic disorders can register for the website.  These details are not stored or used for any other purpose.

Use of your Personal Information
We will use your information:

  • to answer to your questions (including complaints) and send you emails; to contact you for your views on our services;
  • to notify you occasionally about important changes or developments to the site or our services; and
  • to collect and aggregate statistics.

In addition, we will use your information to send you newsletters to which you have subscribed.  You can stop receiving such newsletters simply by clicking on the “unsubscribe” link at the bottom of any newsletter. You will then be unsubscribed from receiving information and newsletters within three to four full working days. For difficulties with our unsubscribe service, please contact

Further, where you have given your explicit consent we will use your information to personalise your browsing experience.

Retention Policy
We will retain your information for a reasonable period or as long as the law requires. After this period, your personal information will be deleted from our systems.

Accessing and Updating Your Personal Information
You are entitled to see the information held about you and you may ask us to correct, revise or fully remove your personal information you have given to us. If you wish to do this, please send an email to

We are engaged in respecting your private life and protecting the information you submit. The security of your personal information is one of our highest priorities.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We also train and bring awareness to our employees as to the importance of privacy, confidentiality and security of your personal information.

Further, contracts are in place with contractors, which supports our business (such as our internet service provider), to ensure that your personal information remains secure.

The following is a list of the procedures that we implement to protect your privacy:

  • a username and a password are needed to access personal information;
  • firewalls are implemented to protect information stored in our servers;
  • confidentiality agreements are signed with employees who have access to your personal information;
  • all employees adhere to our privacy policy and face severe sanctions if they break it;
  • system back-ups are set to ensure the integrity of your personal information.

Although every possible attempt to secure your data is made there is always some risk that unscrupulous operators may find a way to penetrate our security systems. As such, we cannot completely ensure that the collected personal information will never be revealed in a way which is in contract with this Privacy Policy.

Please think carefully about giving personal information in messages posted in any of our interactive communication tools (forums) as these are open to the public and are considered neither private nor secure. Remember that what you have submitted can be collected by third parties and used in ways that may be beyond our control.

The personal information collected on the website may be disclosed to other companies within the Danone Group, our contractors and agencies hired by us in accordance with this Privacy Policy.

Apart from the sale of any relevant part of Danone business including this Website, requests from government bodies and law enforcement agencies or performance of services by contractors that support our business (such as our internet service provider), we will not disclose your personal information to any third party without your prior consent.

Cookies are small amounts of information which we store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you.

Please read and understand our cookie policy for the details of how we use cookies to enhance your browsing experience and how you can change your preferences regarding our use of cookies.

Disclaimer for Third-Party Websites
This website may offer links to websites of other companies. Those third party websites have their own separate Privacy Policy. Please ensure that you are aware of the Privacy Policy of such websites before you submit any personal information. We cannot be held legally responsible for privacy policies, levels of privacy compliance of the websites of third parties.

Privacy Policy Changes
Any changes to our privacy policy in the future will be posted to this site and, where appropriate, through email notification to you. If you continue to use this Website that means that you have accepted changes.